Neat Help Center > Download Neat scanner drivers for Windows or Mac

Download Neat scanner drivers for Windows or Mac

Before You Begin

If you installed a version of Neat on your computer, your scanner driver may already be installed on your computer. If you driver does not appear to be installed, you can download the appropriate driver below. For Windows, after downloading and opening the driver file, if you are unable to click Next to start the installation, then your driver is already installed and you can see steps to repair your driver for Windows here.

Download scanner drivers for Windows
Windows-10-Logo

  1. Find your scanner model number by looking on the underside (bottom) of the scanner.
  2. Unplug your scanner and close Neat on your computer.
  3. Click your scanner model number in the chart below to download the drivers.
    Neat Scanner Scanner
    Model Number
    32 bit Windows 64 bit Windows
    NeatConnect NC-1000 NC-1000 NC-1000
    NeatDesk ND-1000 ND-1000 ND-1000
    NeatReceipts NM-1000 NM-1000 NM-1000
    NeatDesk
    Older Model (Unsupported)
    ADF-070108 Click Here Click Here
    NeatReceipts
    Older Model (Unsupported
    NR-030108 Click Here Click Here
    Neat Silver Mobile (Unsupported) SCSA4601EU Click Here Click Here
  4. Once you download the file, extract the MSI file to the desktop, and double click on it to run the driver installer. Once this installer has finished, you should be able to use the scanner with the Neat application. You can delete the MSI once installation is complete.
  5. After downloading and opening the driver file, if you are unable to click Next to start the installation, then your driver is already installed and you can see steps to repair your driver here

Download scanner drivers for Mac
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    1. Find your scanner model number by looking on the underside (bottom) of the scanner.
    2. Unplug your scanner and close Neat on your computer.
    3. Click the link for your scanner model number in the list below to download the driver:
    4. Select the Finder icon from your Dock. The Finder has the blue smiling face icon.
      find
    5. Open the Go menu and select the Go To Folder option.
      gtf2gtf
    6. Copy and paste the following path in the Go To Folder window to open the directory: /Library/Image Capture/Devices
      go to fold
    7. Unzip the driver file you downloaded in step three and drag it into this folder. It should look similar to the image below:
      devjunk
    8. To start using the scanner:
      • If you are 10.10 or earlier, you can open Neat and connect your scanner and you should now be able to start scanning.
      • If you are on 10.11 El Capitan, follow the steps below:
        1. Right click (or CTRL + click) the Scanner Driver file that you dragged into the Devices folder and choose Open. If you see the following message click Open again. You will only have to do this once to allow the driver permission to run. Reboot your computer, and then to try scanning, follow the steps here.
          mac open driver

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