Signing into your Neat account
To access the Neat Cloud Service™ service, please go to https://cloud.neat.com
On this screen, you should be presented with the window below. If you have successfully registered and activated Neat 5, you may log in with the username (email address) and password you used when activating your software.
NOTE: If you have forgotten your password, click on Forgot your password? above the password entry box. Do NOT try to make a new account.
If you are still having issues please contact our Technical Support team at 888-898-3253 or open a Support Ticket through the ‘Technical Issues’ button below. To expedite your issue, please attach your error log by following the steps here.