Neat 5 Upgrade Instructions

For users currently running
NeatWorks® Version 4.0.7 - 4.5.5

Step 1:  Update your software to Version 4.6.2

  1. Backup your NeatWorks database, then close the NeatWorks application. To backup your database, go to Tools > Database > Backup. In the Save dialog box that opens, browse to the appropriate location on your hard drive and save the backup file with the default .nrbak file extension.
  2. Determine which version of the update you will need to download. The version you choose depends on whether you are running a 32-bit or 64-bit Windows operating system. To determine what system you have, click onthe Start Menu icon, go to Setting > Control Panel, then click on System. Under the system information, you will see your operating system type (32-bit or 64-bit).
  3. Download the appropriate update file by clicking on its DOWNLOAD NOW link below. Choose "Save" (do not choose Open) and save it on your Desktop when presented with a Save As dialog box.
  4. Once the file has been downloaded to your desktop, double-click and the update wizard will launch and walk you through installation.
  5. If the update requests that you restart your PC, please allow it to do so. After restarting, the update is completely installed and you may launch NeatWorks.
  6. Once you’re running Version 4.6.2, you will be able to upgrade to Neat 5.


32-BIT:
NeatWorks 4.6.2 Update (32-bit) | 79.9MB | DOWNLOAD NOW
64-BIT:
NeatWorks 4.6.2 Update (64-bit) | 80.5MB | DOWNLOAD NOW


Step 2: 
Download & install Neat 5

Click on the link below and when prompted, choose "Save To Disk" in the dialog box that appears. An .exe file will be downloaded to your computer.

Step 3:  Temporarily disable anti-virus or security software

To disable your anti-virus software, click on its desktop icon and follow the on-screen instructions.

Step 4:  Click on the .exe file and follow the on-screen instructions

You will be prompted to backup your current Neat database (this will be required in order to proceed with the upgrade). In the Save dialog box that opens, browse to the appropriate location on your hard drive and save the backup file with the default file extension. It is recommended that you save your backup file in your My Documents folder.

Step 5:  Follow the on-screen instructions to migrate your database and upgrade to Neat 5

An Internet connection is required to create an account and activate Neat 5.

Questions or Problems?

Access support tools and resources by going to www.neat.com/support.