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Contact Us

Sales

Phone
866-NEAT-REC (632-8732)
Available Monday-Friday, 9:30AM-6PM EST

E-mail
mailto:sales@neat.com

Customer Support

Please visit the Customer Support section our our website, where you can find answers to your questions or open a support ticket.

Phone Support
(888) 898-3253
Customer Service & Technical Support is Available
Monday-Friday, 9:30AM-6PM EST

Bulk Pricing

To find out more about bulk pricing, please contact us at 866-950-8890. Sales representatives are available by phone from 9:30am-6pm EST, Monday through Friday EDT. You can also email our sales department at sales@neat.com.

Reselling Opportunities

Excited by the prospect of selling Neat products? Send an email to mailto:resellers@neat.com

Mailing Address

The Neat Company
1601 Market St., Suite 3500
Philadelphia, PA 19103

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The Neat Company takes your privacy very seriously and we will never share your personal information with anyone. You can read our privacy policy here.

THE NEAT DIGITAL FILING SYSTEM

Cloud + Mobile + Desktop
One ecosystem for all your important information – on your desktop, in the cloud, and with mobile.

Neat transforms your digital and paper documents into useful, organized information. Our integrated system of software, hardware, cloud service, and mobile app makes it easy to acquire, search, share, and access your most important information - anywhere, anytime.

Organize your information, simplify your life.

Cloud Storage
NeatCloud plans come with either 5, 20, or 50 GB of space on our cloud servers for your files. When you choose to sync, all of your Neat files will be copied to the cloud, so you may want to know the size of your existing Neat cabinet, if you have one. We recommend you choose a plan with enough room for your cabinet to grow.

PC Customers:
1) In your Start menu, click Documents
2) Locate a folder called "Neat Data"
3) Right-click and choose "Properties"

Mac Customers:
1) Open you "Documents" folder
2) Click on the "Neat Library" file
3) Choose File > Get Info from the menu bar

Expanded Search
When you create an Expanded Search, NeatCloud will include results from your Evernote, Dropbox, or Google Docs accounts in addition to your Neat Digital Filing System.

NeatCare Premium Support
Some NeatCloud plans include NeatCare – premium phone support, as well as accidental damage protection for your Neat scanner. Your NeatCare support will continue as long as you are on an eligible NeatCloud plan.

Web Upload & Download
With the NeatCloud web interface, you can upload files into, or download files from your Digital Filing System – no matter where you are.

Email-in to NeatCloud
Forward e-receipts, or any email – with or without attachments – directly into your Digital Filing System.

Backup
With NeatCloud, your entire Digital Filing System will be securely backed up and protected on the cloud. That means it’s safer to store something in the cloud than on just your computer, and a broken computer or a lost phone no longer means lost files.

Sync
NeatCloud keeps your files synced in the cloud and across your devices. Access your most up-to-date information on multiple computers, your mobile devices (with NeatMobile), or with any web browser.