Welcome to Neat Customer Support

At The Neat Company, we're serious about helping you get the most out of your scanner and software. That's why we've recently changed our support services to make it easier for you to get the answers you need, when you need them.

You can start by trying our Assisted Search tool. Click here to find answers to your questions.

Choose from one of the options below to get started:

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Click here to download the latest Neat software updates, if you have lost your installation CD, or if you need to retreive your Product Key for software installation.  GO >

 custsupport-trouble

Try Neat's Assisted Search. Click here to get started.

Visit the Neat Help Center to find answers to your technical support issues and usage questions, or to open a support ticket. GO>

                  


 

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Now you can choose the level of customer support that's right for you. NeatCare's customer service plans for NeatDesk and NeatReceipts feature unlimited phone support, extended hardware warranties, and more. GO>

  

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From comprehensive overviews to specific tasks, this library contains both narrated videos and user guides to help you learn everything you need to know about using your software. GO>

custsupport-register

Register to receive free online technical support, software updates and to qualify for your hardware warranty.  GO >

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Manage your order,or view hardware warranty details. GO>