About your Neat account
- 1. How do I change my password?
- 2. How do I delete my account?
- 3. How do I upgrade or downgrade my subscription?
- 4. I forgot my password, how do I reset it?
- 5. How do I change my NeatCloud email address?
- 6. How much storage space do I get with NeatCloud?
From NeatCloud, click on your account name (top right corner of the screen) and choose My Account.
Click the Change Password link and follow the onscreen instructions for changing your password. Back to Top
To delete your account, please call Neat at 1-866-632-8732. Back to Top
If you are on a monthly subscription plan, you can upgrade your NeatCloud plan on your own by signing into your Neat account, going to your My Account page, and clicking Upgrade. If you are on an annual plan, you will need to call Neat to upgrade.
To downgrade to a lower plan, please call Neat at 1-866-632-8732. Back to Top
From the NeatCloud sign-in screen, click the Forgot your password? link. Type your email address in the Enter Email Linked to this Account field and click Submit. You will receive an email containing instructions for resetting your password. Back to Top
NeatCloud lets you sync, share, and back up your entire Digital Filing System. Everything you have in Neat will be securely backed up in NeatCloud. Back to Top