Since I’ve been a loyal customer, will I get a discount for Neat’s cloud software?
You sure will! As mentioned above, YOU qualify for an exclusive offer that will save you a nice chunk of change!
Can I use my Neat scanner?
You can still use your Neat scanner, however, we’ve decided instead of trying to beat ‘em…let’s join ‘em! Now, you can use many 3rd party, TWAIN and Image Capture [...]
Is my data safe in the cloud?
It sure is! We use bank-level SSL security as well as 256 bit AES encryption. Long story short, this level of encryption represents approximately 340 undecillion (that’s 340 followed [...]
Do I have to pay for Neat’s cloud software? If so, how much does it cost?
While customers using the legacy desktop application may continue to do so indefinitely at no cost, we want to make sure you’re aware that agent support, updates, and bug fixes [...]
Why did Neat stop supporting its legacy software?
In March of 2016, Neat announced the retirement of our legacy software. We didn’t make this decision hastily. After analyzing light years of data, we agreed with the tech [...]