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We are currently experiencing some latency issues that is affecting cloud syncing. You may see messaging about a 'Sync Error' when sync is turned on. Please check back here for updates as we continue to investigate and resolve the issue.

Updated: 4/28/2016 1:30pm EST

We have resolved a known issue in the Neat Legacy software that requires you to login in order to access your data. If you are presented with a "Sign in to Initiate Sync" login please use the original credentials you created when first activating your software. We do NOT require that you purchase a Neat cloud subscription in order to use the Neat Legacy Software v5.

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Updated: 4/26/2016 9:30am EST

Important Message for Existing Neat Desktop Software Users

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