Syncing with the Neat cloud service keeps your database up-to-date, allowing you to access all of your Neat files, whether you log in on your computer, mobile app, or access your account via internet. Changes you make on one device will automatically be reflected anywhere else you view your files. That means you no longer have to worry about what computer a file is on, or whether or not you emailed that file to yourself for when you need it later.
Please Note: If you run into any problems syncing, click here to view our troubleshooting guide.
Understanding Sync If you have the Neat software installed, when you open your software, and turn on sync, any new items added in the desktop software will be synced up to the Neat cloud. Syncing keeps your database up-to-date, allowing you to access all of your Neat files, whether you log in on your computer, or access your account via internet. Click here to learn more about syncing.
Logging into Cloud
You can access your Neat cloud account from any computer with an internet browser. Click here for easy instructions on how to log in to your account.
Account Settings Change your Neat cloud service account settings, including your username and password, and your Neat cloud and NeatVerify subscription plan options. You can also obtain your personalized Neat cloud email address to send items directly from your email account to the Neat cloud service. Click here to start modifying your account settings.
Sharing Depending on your Neat cloud service subscription plan, you might be able to give multiple users access to your Neat cloud service account. Sharing your account with additional users gives each user full access to the account to log in, view and make changes to all folders and documents in the account. Click here to compare Neat cloud service subscription plans, then view this article to find out how to take advantage of this collaboration tool.
Sync Help! If you run into any problems syncing, click here to view our troubleshooting guide.