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Small Business Resources

January Returns: How to Handle Reverse Logistics (for Online Business Owners)

Do you dread customer returns, or do reverse transactions excite you? Understandably, most business owners love the thrill of sales — and prefer not to think about how to undo a deal. But in these unique times, when consumers are changing spending habits, 95% say that a good returns experience convinces them to shop with […]

2020’s Real Holiday Shopper Persona Examples (and How to Connect with Them)

Consumer spending has continued to outperform economists’ expectations. Despite 2020’s pandemic, U.S. shoppers still intend to spend more this year on holiday shopping than ever before, according to researchers at the National Retail Federation. Source: U.S. Census data compiled by the National Retail Federation However, shopping behavior has changed drastically. No longer can small business […]

3 Seasonal Employment Strategies for History’s Most Unique Holiday Season

Are you new to hiring for the holiday season? Retailers know the December seasonal employment scramble. But this year, businesses across all sectors are tuning their talent management plans—because the 2020 holiday looks a lot different than previous holidays. The good news is you have options, and we’re here to help you navigate them. Seasonal […]

Holiday Customer Demand has Changed: How Small Businesses Can Meet People Where They Are

Smart business leaders are taking note as consumer behavior shifts to satisfy the market’s newest wants and needs — especially now that the holidays are here. Nearly 60% of consumers say they anticipate their holiday plans to change this year, and another 15% say they’re not yet sure what will happen, according to Progressive Grocer. […]

Lifelines and Leverage: SMB Capital Lending Options and What to Know Before You Commit

Small-business owners (SMBs) can use debt to do one of two things: stay afloat during turbulent times or exploit opportunities to achieve exciting growth. If you’re doing one or the other, then you’re in good company. Business owners everywhere are borrowing for both reasons now more than ever. To decide whether (and how) to use […]

Inspiring Business Stories: 5 Companies that Survived Tough Financial Times

A pandemic is not the only crisis that can thwart a business’s financial success. Calamitous accidents, mismanagement, economic volatility, and other hazards can threaten your company’s trajectory. The good news is that you can learn from other business leaders who have weathered various storms. Here are five true, very inspiring business stories to help you […]

Small Business Tax Relief, Grants, Loans, and More: Resources for Financial Help in 2020 and Beyond

The average small business (<500 employees) has less than a month’s worth of cash on hand. If that describes your company, then it’s imperative you know what to do when an unforeseen expense arises. Financial help comes in many forms. Loans, benevolent gifts, and small business tax relief can all be lifelines to carry you […]

Why and How to Track Business Expenses Separately from Personal Spending

Most small business owners use their personal money to get their business off the ground. In fact, funding your business with personal cash is widely accepted and even encouraged in many industries. Why, then, is it so important not to fund your personal life from your business’s coffers? As a business owner, there are many […]

Blunders, Bottlenecks, and Bloat: 9 Surprising Ways Small Businesses Waste Money on Operating Costs

Businesses are like engines. To produce, your company consumes. And like a more efficient engine, your business can produce the same output while consuming — that is, spending — less. It’s true that you may cut costs on overhead and some capital investments, but the most opportunity to save lies in operating costs. That’s because […]

The Importance of Work-Life Balance for Small Business Owners
The Importance of Work-Life Balance for Small Business Owners

Building your business from the ground up is a huge accomplishment, and with it being your passion, it can be easy for the barriers between your personal and professional life to begin to blur. Work-life balance can be a challenge to master, but there are a few ways to gain more of your personal life […]

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