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Neat Help Center

We're here to help answer all your questions about Neat products and services.


Neat Status

Find information on the current status of our Neat products.


Desktop App:

done

Web App:

done

NeatConnect:

Mobile App:

done

Contact Us

Neat provides complimentary phone, live chat, and email support depending on which Neat product and/or service purchased. Self service options are available here 24x7 for all customers.

Click 'Contact Support' for more information and to view your support options

Product Guides and Help Documentation

Legacy Desktop

Neat's Smart Organization System desktop software. View product guides and find help below.

Neat has recently retired Legacy versions of Neat Desktop software.

Click here for more details

Cloud-Powered

Neat cloud Essentials, Premium, and Business subscribers can take advantage of our cloud powered apps for the home, office, and mobile.

Scanner

Fast and efficient scanners to help convert your paper mess into an organized digital filing system.

We're Here to Help!

Customer Service

Learn how to update your email, view our service plans and return policy

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Billing

Get a balance request, confirm your payments, and find out about charges from Neat

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My Account Portal

Update your Credit Card information, shipping address, and view your orders

View More