Welcome To The

Neat Help Center

We're here to help answer all your questions about Neat products and services.

Neat offers 60 days of complimentary phone support and a one-year limited hardware warranty. Find out how to view your support options and get ahold of us by clicking the button below.

Contact Support

User Guides and Help Documentation

Neat Desktop

Neat's Smart Organization System desktop software. View product guides and find help below.

Cloud-Powered Apps

Neat cloud Essential, Premium, and Business subscribers can take advantage of our cloud powered apps for the home, office, and mobile.


Fast and efficient scanners to help convert your paper mess into an organized digital filing system.

We're Here to Help!

Customer Service

Learn how to update your email, view our service plans and return policy

View More


Get a balance request, confirm your payments, and find out about charges from Neat

View More

My Account Portal

Update your Credit Card information, shipping address, and view your orders

View More