Come Work With Us

Neat is a mixture of seasoned professionals and dynamic young leaders that together create a unique blend of experience and energy. Our employees combine humor with humility in a highly collaborative, open-office environment geared towards creative problem solving and rapid decision making.

Our Values

What Do We Offer?

Openings

Cloud Services Engineer

Full Time | Philadelphia | Exempt

Position Description

We’re an agile, collaborative and consensus-driven decision team, with an opening to join our team as a Cloud Services Engineer in Philadelphia, PA. We’re looking for a talented, Software Engineer with hands-on experience building cloud services and APIs.

Our stack runs on AWS and is comprised of a variety of technologies, most significantly Ruby on Rails, Node.js, MongoDB and ElasticSearch. The position will be responsible for building new APIs and enhancing existing ones that will be leveraged by our client applications (web, mobile, and desktop), as well as the development of new micro-services for use both by our client applications as well as internally by other services.

As part of this position, coordination with the product team over functional requirements, QA team over quality assurance, and other development teams over integration will be required.

Qualifications

  • Minimum of 3 years working with one or more common server-side languages: Ruby, Python, JavaScript, TypeScript, Java, Scala, etc. with at least 1 year of experience working Ruby on Rails and/or Node.js and related technologies
  • Working knowledge of SQL and NoSQL databases such as MongoDB, Postgres, and MySQL.
  • Understanding of key technologies such as decentralized and distributed data sources, Docker build systems, AWS Elastic Beanstalk, Auto-scaling, Pub/Sub messaging, etc.
  • Basic essentials such as git and GitHub, peer code reviews, continuous integration, HTTP, REST APIs, debugging, automated unit testing, etc.
  • Experience with GraphQL Schemas is a plus.
  • Good at time management and multitasking.
  • Proactive mindset with a passion for making things better.
  • Willingness to learn new technologies.

Benefits

The Neat Company offers an excellent benefits package for full-time employees that includes Medical, Dental, 401K, open paid time off (PTO), paid company holidays.

About Neat

Neat is a company with a rich history of innovation.  Headquartered in Philadelphia, PA, Neat began as an expense tracking software app for individuals and small business and later expanded to include personal scanners for document organization and management.  Neat grew to be one of the top providers of integrated scanner/organizational software in the US.  As of 2018, Neat had fully divested its hardware side of the business to allow it to focus solely on its SaaS solution.  We are in the process of launching a new SaaS automated bookkeeping solution to complement/augment/replace our legacy software, used by over 80,000 small businesses and individuals in North America.  We behave like a startup culture, with strong financial backing and seasoned leadership and investment partners.  Our expectations of our employees are that they bring passion and work ethic.  We commit to providing an environment where you can grow, lead and develop your skills with a market leader…and we like to have fun with great perks and frequent company outings and events.

To apply for this job, email us at careers@neat.com with the job title in the subject line.

Software QA Manager

Full Time | Philadelphia | Exempt

Position Description

We’re an agile, collaborative and consensus-driven decision team, with an opening to join our team as a Software QA Manager in Philadelphia, PA. We’re looking for a talented individual with hands-on experience with testing software, as well as experience with managing a QA team.

Neat offers a SaaS solution that is comprised of web, mobile, and desktop applications powered by a multitude of cloud services and APIs.  The position will be responsible for all aspects of quality control throughout the software development cycle.  This involves:

  • Continual development and implementation of rigorous testing methods and procedures to evaluate the quality of the developing software project.
  • Working closely with the entire software development team to ensure full knowledge of the proposed software design and that testing covers all aspects of the intended functionality.
  • Providing feedback on quality to the development team to spur changes in the software development process.
  • Communicating regularly with the customer support team to ensure they are aware of any bugs or issues customers may have that are being addressed.
  • Reporting to management to make them aware of the progress being made on projects.
  • Constantly seeking to improve the effectiveness and efficiency of the QA team.

Qualifications

  • Minimum of 5 years of overall working experience in the quality assurance segment of software development with demonstrated experience managing the quality of web and mobile applications.
  • Strong knowledge of software QA methodologies, tools, and processes including both white-box and black-box testing.
  • Experience with automated testing, both unit and end-to-end.
  • Experience in writing clear, concise and comprehensive test plans and test cases
  • Working knowledge of JIRA
  • Excellent written and verbal communication.
  • Good at time management, organization, and multitasking.
  • Proactive mindset with a passion for making things better.
  • Bookkeeping/Accounting knowledge is a plus.

Benefits

The Neat Company offers an excellent benefits package for full-time employees that includes Medical, Dental, 401K, open paid time off (PTO), paid company holidays.

About Neat

Neat is a company with a rich history of innovation.  Headquartered in Philadelphia, PA, Neat began as an expense tracking software app for individuals and small business and later expanded to include personal scanners for document organization and management.  Neat grew to be one of the top providers of integrated scanner/organizational software in the US.  As of 2018, Neat had fully divested its hardware side of the business to allow it to focus solely on its SaaS solution.  We are in the process of launching a new SaaS automated bookkeeping solution to complement/augment/replace our legacy software, used by over 80,000 small businesses and individuals in North America.  We behave like a startup culture, with strong financial backing and seasoned leadership and investment partners.  Our expectations of our employees are that they bring passion and work ethic.  We commit to providing an environment where you can grow, lead and develop your skills with a market leader…and we like to have fun with great perks and frequent company outings and events.

To apply for this job, email us at careers@neat.com with the job title in the subject line.

Front End Engineer

Full Time | Philadelphia | Exempt

Position Description

The front end engineer at Neat will be responsible for helping build Neat’s new JavaScript based desktop and web applications using some of the latest JavaScript technologies such as React, Redux, and Electron.  The position will report to the technical lead, but will frequently engage with other members of the development/QA staff, as well as with product and UX teams, to help scope, design, and estimate features and enhancements being considered for prioritization.

Responsibilities

  • Develop new features and user experiences in our next generation web and desktop applications, working closely with QA to ensure a quality end user experience.
  • Coordinate with product and UX teams to help scope, design, and estimate features and enhancements being considered.
  • Ensure clean coding practices and patterns are used through collaborative code design and review.
  • Monitor crash reporting and performance/analytics services to identify trends or spikes of importance or concern.

Qualifications

  • 3+ years of development experience on JavaScript applications using any modern framework (React, Angular, Backbone, etc.) with emphasis on the latest ECMAScript standards.
  • 1+ year of experience with React in a production setting (experience with Redux and/or Electron is a plus).
  • Write unit / snapshot tests using Jest.
  • Experience with Sass, and Less preprocessors (CSS Modules is a plus).
  • Ability to debug API responses.
  • Experience with Node.js and maintaining npm packages.
  • Knowledge of the latest HTML and CSS standards and patterns.
  • Familiarity with development/build tools such as Webpack, Babel, Lerna, etc.
  • Ability to work well in a distributed team.
  • Strong writing and communications skills.
  • Good at time management and multi-tasking.
  • Proactive mindset with a passion for making things better.
  • Willingness to learn new technologies.

About Neat

Neat is a company with a rich history in innovation.  Headquartered in Philadelphia, PA, Neat began as an expense tracking software app for individuals and small business and later expanded to include personal scanners for document organization and management.  Neat grew to be one of the top providers of integrated scanner/organizational software in the US.  Neat has recently began the process of divesting its hardware side of the business to allow it to focus solely on SaaS software.  We are in the process of launching a new SaaS automated bookkeeping solution to complement/augment/replace our legacy software, used by over 80,000 small businesses and individuals in North America.  We behave like a startup culture, with strong financial backing and seasoned leadership and investment partners.   Our expectations of our employees are that they bring passion and work ethic. We commit to providing an environment where you can grow, lead and develop your skills with a market leader…and we like to have fun with great perks and frequent company outings and events.

To apply for this job, email us at careers@neat.com with the job title in the subject line.

Sr. Marketing Analyst

Full Time | Philadelphia | Exempt

Overview

The Sr Marketing Analyst’s primary responsibility is to manage the entirety of marketing operations for the company as well as working alongside teams that are closely aligned with the marketing and sales departments, such as product management, UX/CX, finance and support.  The Sr Marketing Analyst also monitors, measures, and analyzes the effectiveness of marketing initiatives and programs.

The position of Sr Marketing Analyst is required to analyze the lead flow and demand generation in order to guarantee the achievement of the company’s goals. This role also works to deliver key insights and recommendations that optimize the performance of the marketing department and marketing programs/campaigns, and assists the marketing department as a whole in the achievement of its goals.

Objectives & Responsibilities

Leadership/Supervisory Role: The first and most prominent role of the Sr Marketing Analyst is to provide leadership in all areas of marketing operations and analytics, including: 

  • Leading the planning, budgeting, and forecasting of the marketing department. 
  • Managing marketing automation and website systems, for example, Salesforce Marketing Cloud and WordPress, for the purpose of generating, distributing, and reporting on leads. 
  • Establishing and managing lead generation and campaign performance management.
  • Reporting on and communicates program and campaign effectiveness.
  • Monitoring and maintaining data quality in the marketing database, appending data as necessary. 

Strategy/Opportunity: The Sr Marketing Analyst, in conjunction with the VP Product and Marketing, is also tasked with leading the marketing operations department in driving strong marketing strategies, including:

  • Identifying opportunities and outlining initiatives that support exceptional lead management and sales enablement. 
  • Analyzing gaps in the business’s data, consumer acquisition strategies, and data quality practices.
  • Providing the marketing team with ongoing analysis to uncover new strategic opportunities. 
  • Keeping an eye out in the market for new practices and technologies that will improve and optimize the marketing department’s performance and remain competitive. 

Analytics: The Sr Marketing Analyst also defines key marketing metrics and manages the process of packaging these measurements, including:

  • Creating and communicating marketing’s impact on overall business performance via reports and dashboards.  
  • Analyzing marketing and sales data, developing insights, and presenting recommendations on areas of improvement to the management team and, when necessary, the board.  
  • Running monthly/quarterly/annual marketing metrics reviews, consumer acquisition, and program ROI

Collaboration: The role of the Sr Marketing Analyst is highly collaborative, and as such, they work closely with the all other departments on activities including:

  • Monitoring the flow of leads from marketing to sales enablement to customer acquisition. 
  • Working  closely with the IT department in conducting data analyses, data acquisition, database management, and marketing automation.
  • Collaborating with the finance team to ensure ongoing budget allocations for the marketing team are accurately tracked and reported on. 
  • Providing finance the data necessary to populate the company’s funnel reporting, program effectiveness, and overall ROI of all marketing tactics.
  • Working alongside management team members, board members and other key stakeholders in formulating and approving various marketing strategies, approaches, and campaigns prior to their launch.
  • Working with the management information systems department to ensure new customers resulting from on-site conversions are properly created in our billing systems and CRM.

Required Skills

  • Strong analytical skills.
    • Results-driven
    • Quantitative data analysis of program effectiveness, forecasting, and ROI
    • Mastery in the translation and reporting of data analyses 
  • Strong understanding of content marketing and its effect on SEO.
    • Highly skilled in managing back-end SEO processes
  • Highly skilled in marketing automation systems such as Pardot, Marketing Cloud, HubSpot, Eloqua, Marketo. 
  • Highly skilled in CRM platforms such as Salesforce. 
  • Google Analytics certification is required.
  • Highly skilled in tools such as Google Analytics, WordPress, Google AdWords, social platforms, among others. 
  • Strong communication skills, both verbal and written.
    • Communicate important information up to the leadership team and board, across to fellow functional leaders heads, and down to junior marketing associates.  
  • Prepares regular reports and recommendations on marketing programs, campaigns, and strategies directed to the VP, Product Management & Marketing, relevant stakeholders, and external partners. 
    • Must be able to tailor even the most technical and complex messages in simple, clear, understandable, and convincing terms. 
  • Ability to manage multiple projects simultaneously and meet deadlines.
  • Be self-motivated and inspire others to be the same.
  • Work comfortably in a fast-paced environment and within group settings.
  • Excellent time management skills.
  • Exceptional problem-solving skills.
  • Strong team player with an ability to develop effective working relationships across the organization as well as externally.
  • Must be an approachable and relatable person who others follow 

Education / Experience

  • Minimum 5-7 years in marketing operations roles.
  • Bachelor’s degree required
  • Master’s degree / MBA preferred
  • Technical/product category experience desirable

Benefits

The Neat Company offers an excellent benefits package for full-time employees that includes Medical, Dental, 401K, open paid time off (PTO), paid company holidays.

About Neat

Neat is a company with a rich history in innovation.  Headquartered in Philadelphia, PA, Neat began as an expense tracking software app for individuals and small business and later expanded to include personal scanners for document organization and management.  Neat grew to be one of the top providers of integrated scanner/organizational software in the US.  Neat has recently began the process of divesting its hardware side of the business to allow it to focus solely on SaaS software.  We are in the process of launching a new SaaS automated bookkeeping solution to complement/augment/replace our legacy software, used by over 80,000 small businesses and individuals in North America.  We behave like a startup culture, with strong financial backing and seasoned leadership and investment partners.   Our expectations of our employees are that they bring passion and work ethic. We commit to providing an environment where you can grow, lead and develop your skills with a market leader…and we like to have fun with great perks and frequent company outings and events.

To apply for this job, email us at careers@neat.com with the job title in the subject line.

UX Researcher

Neat is looking for a User Experience Researcher who can help provide insight into how users are interacting with Neat’s product and platforms. This position will report to the UX Director and will be working as a part of the UX team with the opportunity to help mold the job role and to become a passionate voice for our users.

Your work will impact decision-making as it pertains to future product enhancements and refinement. By translating research findings into clear calls to action, you’ll have the opportunity to help drive corporate strategy, technical implementations, and product development that will contribute to our success well into the future. 

Responsibilities:

  • Leverage existing data and design; execute, interpret, and present research to address user needs and inform business decisions.
  • Conducts various forms of both qualitative and quantitative research, including surveys, interviews, card sorts, focus groups, concept/prototype testing, A/B testing, and others.
  • Present research findings in a synthesized way that provides UX / Product team actionable insights and ensures that user needs are at the forefront of discussions and decisions.
  • Represents the organization in a positive way while interacting with internal and external users. May include conducting in-person interviews, field visits, facilitating workshops, facilitating user tests, and other types of research in which the UX Researcher is the representative of Neat to users.
  • Creates research reports and documentation to highlight user centered data, findings, and insights across the organization. Formats may include user personas, journeys, service blueprints, story maps, and others.
  • Collaborates with UX team members, business analysts, business owners, development teams, and other stakeholders to design and deliver on research needs and influence the user experience, maximize technology capabilities, and deliver on business goals.
  • Remains current in technology and education to ensure deliverables are leading edge.
  • Performs other duties as assigned.

Qualifications:

  • Bachelor’s degree required. 
  • A minimum of 2 years of professional experience designing and executing UX research. 
  • Human Computer Interaction (H.C.I.) certification preferred, but not required. 
  • Experience using Adobe Creative Suite, User Testing platforms and understanding of UX creation protocols is preferred.
  • Experience working in an Agile Scrum team environment and with an agile workflow platform such as Jira is preferred.
  • Demonstrated passion for UX research and the ability to use a strategic, business-building approach to conduct user research and usability methodologies.
  • Proven analytical capabilities with a demonstrated ability to synthesize and visualize data to clearly communicate key insights to stakeholders throughout the organization.
  • Experience with prototyping and prototyping software ( Invision, Axure); 
  • Preparing research findings in a succinct, easy-to-understand way is required.
  • Strong problem-solving skills and ability to work in a fast-paced environment and manage multiple priorities, projects, and deadlines as required by business needs.
  • Ability to function independently as an individual contributor, work harmoniously in a team environment, contribute to team members projects to ensure success, and to collaborate across business units and teams.
  • Good interpersonal, communication, listening and customer service skills in person, on the phone, and electronically. Must be able to listen for understanding and communicate to educate and/or inform with accuracy. Follow through to resolution is essential.
  • Ability to maintain a regular and predictable work schedule to meet the needs of our customers and provide adequate coverage during our core business hours.

Benefits

The Neat Company offers an excellent benefits package for full-time employees that includes Medical, Dental, 401K, open paid time off (PTO), paid company holidays.

About Neat

Neat is a company with a rich history in innovation.  Headquartered in Philadelphia, PA, Neat began as an expense tracking software app for individuals and small business and later expanded to include personal scanners for document organization and management.  Neat grew to be one of the top providers of integrated scanner/organizational software in the US.  Neat has recently began the process of divesting its hardware side of the business to allow it to focus solely on SaaS software.  We are in the process of launching a new SaaS automated bookkeeping solution to complement/augment/replace our legacy software, used by over 80,000 small businesses and individuals in North America.  We behave like a startup culture, with strong financial backing and seasoned leadership and investment partners.   Our expectations of our employees are that they bring passion and work ethic. We commit to providing an environment where you can grow, lead and develop your skills with a market leader…and we like to have fun with great perks and frequent company outings and events.

To apply for this job, email us at careers@neat.com with the job title in the subject line.